Contact Our Team

Serving our customers is important to us. In efforts to connect you to the right team for streamlined support, please fill out the appropriate form below. Our team will be in touch within 1-2 business days.

For order status questions about items purchased at our retail partners (Bike Shops, Walmart, Target, Amazon, etc.), please contact the retailer your purchased from.
We do not handle returns/questions on items purchased outside of the kent site.

Please include your 5-digit model SKU number for direct assistance.
To find it, search for your model on this site and copy the 5-digit SKU on the product page.