Serving our customers is important to us. In efforts to connect you to the right team for streamlined support,
please select below which category applies best and fill out the form to the best of your knowledge.
I have a question about..
Your model number should be a simple 5-digit number.
Please make sure you are providing us with a 5-digit SKU and not a vendor's number.
The model number can be found:
1. On the lower portion of the seat tube just above the crank on a black and silver decal.
2. On any of our product pages on this site